FAQs
Frequently asked questions
Everything you need to know about booking a taxi, airport transfer or minibus with Tunbridge Wells 888. Can’t find your answer? Call us 24 hours a day.
Fixed pricesDBS-checked driversCash, card or invoice24/7
Still have a question?01892 888888Emailinfo@tunbridgewells888.co.uk
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Booking and prices
How do I book a taxi?
Call 01892 888888 (answered 24/7), book online, or request a quote for airport, group and long-distance journeys.
How much does a local taxi cost?
Local journeys start from £7 during the day and £10 between 11:30pm and 6am for a standard four-seater. Every price is agreed when you book. See taxi fares.
Do you use a meter?
No. We are a private hire operator, so every journey is quoted and agreed before you travel. Traffic does not change the price.
How much notice do you need?
About 15 minutes for a local journey or an airport transfer, 24 hours for the 16-seat Sprinter, and as early as possible for Christmas and bank holidays.
How can I pay?
Cash or card at the end of the journey, or by invoice in advance.
Are your drivers licensed and DBS checked?
Yes. Every driver is licensed by Tunbridge Wells Borough Council and holds an Enhanced DBS check.
Airport transfers
How does an airport transfer work?
Your driver collects you at a pre-arranged time and takes you straight to your terminal, with plenty of time for check-in and security. On your return, we track your flight, stay in touch and meet you at short-stay pick-up once you have collected your luggage. A flat £10 airport pick-up charge is included in the price we quote.
How much does an airport transfer cost?
From £80 to Gatwick, £127 to Heathrow, £150 to Stansted, £148 to London City and £159 to Luton for a standard 4-seater, including the airport drop-off charge at cost. See airport transfers.
Is the airport drop-off charge included?
It is added at cost, not marked up. Gatwick currently charges £10, Heathrow £7, Stansted £10, Luton £9 and London City £8. The airports set these charges.
What if my flight is delayed?
Give us your flight number. We monitor it and adjust the pickup, with no extra charge for the delay.
Minibus hire and groups
Do minibuses come with a driver?
Yes. All minibus hire includes a professional driver. We do not offer self-drive.
What sizes do you have?
6-seaters, 8-seaters, a Mercedes Vito, 13-seaters and a 16-seat Mercedes Sprinter. See minibus hire.
How much does minibus hire cost?
Minibus trips are quoted as a fixed price based on the vehicle, route and timings. Request a quote.
Can we eat and drink on the minibus?
Yes. The person who made the booking is responsible for the condition the vehicle is left in.
Local journeys, school runs and events
Which areas do you cover?
Royal Tunbridge Wells and more than 30 nearby towns and villages in Kent and East Sussex. See areas we cover.
Do you do school runs?
Yes, including Kent County Council school transport contracts and private runs, covering schools in Tunbridge Wells, Maidstone, Sevenoaks and Crowborough. We use the same driver where possible. See school runs.
Can you take me to a hospital appointment?
Yes, to Tunbridge Wells Hospital at Pembury and Maidstone Hospital, with wait-and-return. See hospital transport.
Do you provide wedding and event transport?
Yes, from executive cars to 16-seat minibuses. See event transport.
Still have a question?
Call us 24 hours a day or send us an email.
